Terms & Conditions

We have made the following assumptions in calculating our rates:

• Extra work undertaken over and above the main contract will incur further costs.
• By accepting the quotation, paying the deposits required and the contract starting the client is deemed to accept all of the terms and conditions listed below along with the scope of works supplied.
• Maintenance to the works has not been allowed for unless specifically included within the quotation.
• Watering has not been allowed for within our quotation and once the contract has been completed becomes the responsibility of the client.
• Horticultural operations are very dependent on the weather and season. We aim to carry out the works at the appropriate time.
• Work undertaken out of the season or in unsuitable weather conditions will be on written instructions only, so that suitable provision can be made, or it will be at the client’s risk.
• Nursery stock supplies are not inexhaustible. Should any plant be unavailable, we reserve the right to negotiate substitutes with the client.
• All watering and feeding of plants and turf become the responsibility of the client once the contract has been completed and Purn Landscapes cannot accept any responsibility for the survival or condition once the contract has been completed and client confirms they are happy upon completion
• It will be the responsibility of the client to advise Purn Landscapes of the positioning of all mains services.
• No responsibility will be accepted for damage caused to mains services not notified.
• Once an estimate has been accepted, any changes or additions will be subject to a price review.
• Purn Landscapes cannot be held responsible for the effects of de-icing salts, as these are detrimental to the surface of concrete products.
• Purn Landscapes cannot be held responsible for the fading of colours due to efflorescence which is a natural condition producing very small white particles covering the surface of concrete products. This condition is caused by having calcium hydroxide present as a soluble salt, which leaches to the surface and combines with carbon dioxide in the air to form calcium carbonate. (Chalk)
• Purn Landscapes cannot be held responsible for slight colour variations, which occur, in concrete products.
• Wood is a natural product, and is therefore susceptible to certain changes in an outdoor environment. Extremes of temperature or weather conditions will cause a reaction. Certain conditions may cause products to split, lose shape or warp. This is natural and in all but the most extreme cases, normal shape will be resumed. Purn Landscapes cannot be held responsible for the above taking place.
• In extreme changes of weather conditions, certain plants and materials, such as terracotta, some natural stone and other paving can be affected, suffering damage if not protected. The client should take the necessary precautions to prevent damage as this is out of our control.
• To keep within the guarantee of various water pump manufacturers and to prolong the life expectancy, the client, especially winter care and protection should be carried out to the guidelines in the instructions.  Purn Landscapes will replace a defective pump within 3 months of installation after which the client must deal with the manufacturer direct if still within the guarantee period.
• All materials and machinery left on site during works become the occupier’s responsibility once employees have left the site.
• We reserve the right to use any drawings, photographs or plans undertaken by us for any future publications or displays whilst ensuring the anonymity of the respective client.